> For the complete documentation index, see [llms.txt](https://help.citrusad.com/retail-media-interface/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.citrusad.com/retail-media-interface/retailer-team-and-user-management/viewing-team-performance.md).

# Viewing team performance

As a retailer, you can see performance across all teams in the platform through the team performance tab.

{% hint style="info" %}
This feature is available to retailer users. If you don't see the Teams menu, contact our Support team to confirm your user access.
{% endhint %}

***

### How to access Teams Performance

1. Log in to your Epsilon Retail Media account
2. Select your Retailer team from the team selector
3. Click **Teams** in the left navigation menu
4. You should automatically arrive on the **Performance** dashboard

<figure><img src="https://19206235-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmxYbXHcdDvQ7toxAu8ql%2Fuploads%2FapACeWLsTwRa5w8TgJkW%2FCleanShot%202026-03-20%20at%2012.39.522.png?alt=media&amp;token=8ebbf7f6-92bc-4d2f-95b5-becad3ac7371" alt=""><figcaption></figcaption></figure>

{% hint style="success" icon="calendar" %}

## Improvements coming soon!

The initial rollout of the team performance page includes only the **All teams** performance table. The chart and KPIs are launching soon.

The active campaigns and wallets metrics in the **All teams** performance table will also be launching soon.
{% endhint %}

All information in the performance tab is searchable and filterable.

| Filter            | Description                                          |
| ----------------- | ---------------------------------------------------- |
| **Catalog**       | Select retailer catalog(s) to isolate performance to |
| **Team name**     | Select a specific team to focus on                   |
| **Campaign Type** | Select which ad type to isolate                      |
| **Date Range**    | Date range to filter performance with                |

#### Team Performance KPIs

View your overall KPIs to quickly understand how you are performing.

| Metric               | Description                                                     |
| -------------------- | --------------------------------------------------------------- |
| **Ad Spend**         | Total ad spend across the selected teams and date range.        |
| **Active Teams**     | Total # of teams with ads associated in the date range.         |
| **Active Campaigns** | Total # of campaigns with ads associated in the date range.     |
| **Active Wallets**   | Total # of wallets with ads associated in the date range.       |
| **Active Products**  | Total number of products with ads associated in the date range. |

<figure><img src="https://19206235-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmxYbXHcdDvQ7toxAu8ql%2Fuploads%2FgYp9W3xjR8FWKyF8jRmo%2FCleanShot%202026-03-20%20at%2012.39.5224.png?alt=media&amp;token=eea4ba64-0a97-4909-a415-e1b170efe41c" alt=""><figcaption></figcaption></figure>

#### Team Activity Over Time chart

View how active KPIs perform over your selected date range, making it easy to spot trends and understand your platform's overall health.

<figure><img src="https://19206235-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmxYbXHcdDvQ7toxAu8ql%2Fuploads%2FPCoEkKBO3o44rlUFnLBr%2FCleanShot%202026-03-20%20at%2012.39.5225.png?alt=media&amp;token=922b493e-558d-4135-87bf-3e25c065eca4" alt=""><figcaption></figcaption></figure>

#### All teams table

Review team-level performance with all standard KPIs available in other reports. The All teams table also displays active campaigns and wallets, and it can be exported to CSV.

<figure><img src="https://19206235-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmxYbXHcdDvQ7toxAu8ql%2Fuploads%2FPA0oUV8PwRLAkrAMKLNO%2FCleanShot%202026-03-20%20at%2012.39.5227.png?alt=media&amp;token=9cefcb7f-74be-4aac-be28-3b800d82a413" alt=""><figcaption></figcaption></figure>

***

### Tips for success

* **Filter to a specific team:** So you can focus on a specific team's balances and performance
* **View for trends**: To ensure future campaigns and strategies remain active


---

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