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Product reporting

The Products Report gives you visibility into product performance across all advertiser campaigns on your platform. Monitor which products your advertisers are promoting, compare performance across teams, and understand advertising activity on your catalog.


How to access the Products Report

You'll find the Products Report under Reports in the main navigation menu.


Filtering your report

Use the filter bar to narrow down the data you want to see.

Filter
Description

Catalog

Select which product catalog to report on. Required when you have multiple currencies.

Team Name

Filter by specific advertiser teams, or view all teams combined

Product

Search for a specific product by name

Campaign Name

Search for products within a specific campaign

Wallet

Filter by funding wallet

Date Range

Choose your reporting period (defaults to last 30 days)

Keyword

Filter to a specific keyword

Placement

Filter to one or multiple selected placements


Understanding your report data

The report displays a table with performance metrics for each product. You can sort by any column by clicking the column header.

To view a definition of KPIs, read the Reporting reference


Customizing columns

You can choose which columns to display in your report.

  1. Click the column customizer icon (grid icon) in the top-right corner of the table

  2. Check or uncheck the metrics you want to see

  3. Your preferences are saved automatically


Exporting your data

To download your report as a CSV file:

  1. Apply your desired filters

  2. Click the Export button in the top-right corner

  3. The CSV file will download with all visible data


Tips for success

  • Use the team filter — Compare how different advertisers perform on similar products

  • Monitor high-value products — Filter to products in key categories to ensure they're getting advertiser attention

  • Click to drill down — Use the product click feature to see campaign-level details

  • Track trends over time — Export data regularly to build historical comparisons

  • Sort by impressions — See which products are getting the most advertising visibility on your platform


Troubleshooting & support

Issue
Resolution

Can't access Products Report

Retailer access requires enablement. Contact your Epsilon representative to request access.

Team Name filter not showing

Ensure you are in the retailer team.

"Select catalog to view data"

You have multiple currencies. Choose a specific catalog from the dropdown to load data.

Report shows no data

Check your date range includes active campaign periods. Try expanding the date range.

Missing metrics columns

Some metrics depend on your platform configuration. Contact support if expected metrics are missing.

For help, contact your Epsilon Retail Media representative or use the Support tab within the platform.

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