Campaign reviews

Review and approve campaigns before they go live on your properties.

Campaign Reviews is available to retailers with review permissions enabled. In multi-retailer namespaces, this is the primary retailer team. Contact your Epsilon Retail Media representative to enable this feature.

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How to access Campaign Reviews

Navigate to Reviews in the left-hand menu. You'll automatically be filtered to see all campaigns pending your review.

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Reviewing campaigns

The Reviews page displays all campaigns submitted by advertisers that require your approval.

Filter and find campaigns

Use the filter bar to narrow down campaigns by:

Approval Status	Filter by Pending, Approved, or Rejected. Defaults to Pending
Campaign Type	Filter to specific ad type
Team	Filter by brand team
Campaign Name	Search by campaign name
Catalog	Filter by product catalog
Active Status	Filter to any specific active state. Defaults to Active and Paused, hiding Archived.
Wallet	Filter by wallet
Placement	Filter to a specific placement
Spend Type	Filter to all campaigns, or isolate to Fixed Tenancy.

Review status indicators

Campaigns show different status labels based on their submission history:

New Submission	First-time submission, never reviewed
Re-review	Previously approved campaign that was modified
Resubmitted	Previously rejected campaign that was updated and resubmitted

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Viewing campaign details

Click on any campaign to open the details drawer and review the full campaign configuration.

Seeing what changed

When reviewing a resubmitted or re-review campaign, the drawer highlights what changed since your last review. Look for change indicators next to sections that have been modified.

Change highlighting helps you quickly identify what's different without reviewing the entire campaign again.

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Approving a campaign

1. Open the campaign by clicking on it in the table

2. Review the details including targeting, budget, creative, and schedule

3. Click Approve in the action section

The campaign will move to Approved status and can proceed to go live based on its scheduled dates.

Once approved, the campaign may go live immediately if it's within its scheduled flight dates. Review all details carefully before approving.

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Rejecting a campaign

If a campaign doesn't meet your requirements, you can reject it with feedback for the brand.

1. Open the campaign by clicking on it in the table

2. Click Reject in the action section

3. Enter a rejection reason explaining what needs to change

4. Confirm the rejection

The brand will see your feedback and can make changes before resubmitting.

Updating a rejection reason

If you need to update the rejection reason on an already-rejected campaign:

1. Find the campaign (ensure you are filtering to rejected)

2. Open the campaign

3. Click Reject again

4. Enter the updated reason

5. Confirm

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Bulk approving or rejecting campaigns

When reviewing campaigns, you can also bulk approve or reject multiple campaigns in one step. This helps retailers move faster, reduce manual work, and keep high-volume ad operations running smoothly.

How to bulk approve/reject campaigns

• Ensure you are on the Reviews page

• Filter to the campaigns you want to select

• Select the campaigns with the checkboxes on the left of the table

• You will see the Approve All and Reject All buttons above the table

• If rejecting, you will also need to provide a rejection reason which will apply to all selected campaigns.

Good for large-scale reviews

If you're reviewing campaigns across an entire team, you can approve them in one go after trafficking and review. This helps you clear approvals faster and keep campaigns moving to launch.

If the same creative appears across multiple Banner X campaigns, you can reject it across all of them at once. This keeps reviews consistent and cuts repeat work for busy retailer teams.

Understanding campaign statuses

What you see depends on whether you are on the campaign manager or the review page.

What brands see vs. what you see

In Review	In Review	Campaign is pending your approval
Rejected	Changes Required	You rejected the campaign
Active / Scheduled	Active / Scheduled	Campaign is approved and running or scheduled

The campaign manager also dynamically applies statuses based on the campaign's configuration. View Campaign statuses to see all statuses in the campaign manager.

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Where else you can approve campaigns

In some setups, you may manage whether to approve or reject campaigns throughout various aspects of the retailer experience. Be aware that changes made since the last submission are visible only on the reviews page.

Campaign Management Options:

• Campaign Table: Action buttons in each row.

• Campaign Details Page: Complete campaign overview with approval options.

• Quick Edit Drawer: Modify campaign details easily.

When viewing the quick edit drawer, you'll see the review status in the pane so that you can understand the approval status.

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Tips for success

• Review resubmissions and re-reviews first: This helps you focus on what changed since your last review.

• Provide clear rejection feedback: Specific feedback helps brands fix issues faster

• Check flight dates: Approved campaigns may go live immediately if within their scheduled dates

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Troubleshooting & support

Reviews page not visible	Verify you are in the correct retailer team and have full permissions for your team
Cannot see Approve/Reject buttons	Verify you are in the correct retailer team and have full permissions for your team
Campaign stuck in review	Check if the campaign is in Draft status (drafts cannot be approved)

For help, contact your Epsilon Retail Media representative or use the Support link within the platform.