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Campaign performance dashboard

Early access!

If you're here before April 9, you need to request access to our early access for retailers. Early access for retailers begins March 26. Contact support to opt-in.

The Campaign Performance tab gives you visibility into how advertiser campaigns perform across your retail media network. You can analyze trends, compare time periods, and export detailed reports, all from a single view.

This feature is available for retailer accounts. If you don't see the Performance tab, contact your Epsilon Retail Media representative to request access.


How to access campaign performance

  1. Go to Campaigns in the sidebar

  2. Click the On-site Campaigns option

The view loads with the last 30 days of data by default.


Filtering your data

Use the filter bar to narrow down the campaigns you want to analyze.

Filter
What it does

Catalog

Select a store or catalog

Campaign Name

Search for campaigns by name

Team Name

Filter by advertiser/supplier

Campaign Type

View Product Ads, Banner, or Banner X campaigns

Date Range

Choose a custom time period

Wallet

Filter by billing wallet

Comparison Period

Compare to a previous time period, either directly previous period or same time last year

Spend Type

Isolate to fixed tenancy or view all spend types

Placement

Isolate to one or multiple placements


Understanding the dashboard

KPI summary cards

At the top of the page, you'll see key performance indicators summarizing your filtered data:

Metric
What it means

Average ROAS

Average Return on Ad Spend — revenue generated per dollar spent

Average Sales Value

Percentage of clicks that resulted in a purchase

Average Units Sold

Average number of units sold per day across the selected period

Average Order Value

Average value of each order during the selected period

Units Per Purchase

Average number of units purchased per order

When you enable a comparison period, each card shows the change from the previous period in a color-coded view.

Performance chart

The chart displays trends over your selected date range. Click the metric selector to switch between:

  • Ad Spend

  • Impressions

  • Clicks

  • Units Sold

  • CPC

  • Conversion Rate

  • ROAS

Hover over each metric to isolate the graph to highlight the selected metric.

Comparing time periods

To see how performance has changed over time:

  1. Click the Comparison Period dropdown

  2. Select an option:

    • Prior Period: compare to the previous equivalent date range

    • Same Period Last Year: compare to the same dates last year

The KPI cards and chart will update to show comparison data with percentage changes.

Campaign report table

The table shows detailed metrics for each campaign. You can:

  • Sort by clicking any column header

  • Click a row to view campaign details

  • Click a campaign's name to go to the campaign report page

  • Customize columns using the column settings icon

For a full breakdown of all KPIs and metrics available, view the Reporting reference

Enhanced metrics

If you are integrated with Epsilon's in-store measurement, or have brand HALO enabled, you will see a secondary table named Enhanced metrics. This table shows online ROAS, online brand HALO, and in-store direct and brand HALO performance.

For a full breakdown of all KPIs and metrics available, view the Reporting reference, and Understanding on-site standard and enhanced metrics


Exporting your data

To download campaign performance data:

  1. Click Export in the table header

  2. If using a comparison period, choose whether to include comparison data

  3. Your CSV file downloads automatically

Exports include up to 30,000 rows. For larger datasets, apply filters to reduce the result set.


Tips for success

  • Filter by advertiser: Use the Team filter to analyze individual advertiser performance

  • Use comparison periods: Track performance trends by comparing to previous time periods

  • Customize your view: Click the column settings icon to show only the metrics you need

  • Export regularly: Download reports for offline analysis or sharing with stakeholders


Troubleshooting & support

Issue
Resolution

No data loading

Ensure a catalog is selected (required for multi-currency setups)

Metrics show "N/A"

Sales metrics require attribution configuration, ensure sales metrics are enabled.

Export button disabled

No data to export—adjust your filters

For help, contact Support.

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