> For the complete documentation index, see [llms.txt](https://help.citrusad.com/retail-media-interface/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.citrusad.com/retail-media-interface/integration/es/data-api/order-data-1/syncing-order-data-via-api.md).

# Sincronizar datos de pedidos mediante API

## Sincronización de datos de pedidos a través del backend (recomendado)

Para enviar datos de pedidos a Epsilon Retail Media, utiliza un comando similar al siguiente. Ten en cuenta que los datos en el `orders` campo siguiente son datos de prueba y se proporcionan aquí solo como ejemplo. Todos estos ejemplos muestran la **integración estándar**.

{% hint style="info" %}
**¿Estás integrando un sellerId de marketplace?** Asegúrate de leer la sección sellerId de Marketplace a continuación.
{% endhint %}

### Pedidos de un solo artículo

A continuación se muestra el contexto de un cliente que ha comprado un solo artículo:

```http
POST $BASE_URL/v1/orders HTTP/1.1
accept: application/json
content-type: application/json
Authorization: Basic <API_KEY>
{
    "orders": [
       {
        "customerId": "npc-s243-ir",
        "teamId": "9f48572c-0a5b-4997-9a0e-ed74f4d32dc6",
        "sessionId": "5cat7-9964-4f",
        "dtmcookieid": "DTM_COOKIE_ID",
        "orderDate": "2021-12-02T15:00:00Z",
        "id": "3h30e938-c158-4d78-a0af-b48bbwfrcss4",
        "orderItems": [
            {
                  "gtin": "9891998566P",
                  "quantity": 3,
                  "regularUnitPrice": 1.00,
                  "totalOrderItemPriceAfterDiscounts": 3.00,
                  "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                  "citrusDiscountAmount": 0.0,
                  "substitutedFor": null,
                  "sellerId": "seller_id_601_64"
                }
              ]
            }
    ]
}
```

Si se realiza correctamente, se devolverá el siguiente objeto:

```http
HTTP/2 200
{
    "orders": [
        {
            "teamId": "a7e5cat7-9964-4ff3-bbb1-94bf9b53a366",
            "customerId": "npc-s243-ir",
            "sessionId": "5cat7-9964-4f",
            "dtmcookieid": "aaa_bbb_e345D",
            "id": "3h30e938-c158-4d78-a0af-b48bbwfrcss4",
            "orderItems": [
                {
                    "regularUnitPrice": 1.00,
                    "citrusDiscountAmount": null,
                    "gtin": "9891998566P",
                    "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                    "quantity": 3,
                    "substitutedFor": null,
                    "totalOrderItemPriceAfterDiscounts": 3.00,
                    "sellerId": "seller_id_601_64",
                }
            ],
            "orderDate": "2021-12-02T15:00:00Z",
        }
    ]
}
```

{% hint style="warning" %}
**Formato de OrderDate** OrderDate en el formato anterior se lee como hora UTC. Tendrás que sincronizar en UTC.

Como alternativa, puedes establecer un desfase para tu zona horaria, sustituyendo `Z` por `+HH:MM` relevante para tu zona horaria. Por ejemplo: “orderDate”: `“2021-12-02T15:00:00+10:00"` especificará que la zona horaria es UTC+10.
{% endhint %}

### Pedidos de varios artículos

A continuación se muestra el contexto de un cliente que ha comprado varios artículos; hay varios artículos en el `orderItems` array:

```http
POST $BASE_URL/v1/orders HTTP/1.1
accept: application/json
content-type: application/json
Authorization: Basic <API_KEY>
{
    "orders": [
       {
        "customerId": "npc-s243-ir",
        "teamId": "9f48572c-0a5b-4997-9a0e-ed74f4d32dc6",
        "sessionId": "5cat7-9964-4f",
        "dtmcookieid": "DTM_COOKIE_ID",
        "orderDate": "2021-12-02T15:00:00Z",
        "id": "3h30e938-c158-4d78-a0af-b48bbwfrcss4",
        "orderItems": [
            {
                  "gtin": "9891998566P",
                  "quantity": 3,
                  "regularUnitPrice": 1.00,
                  "totalOrderItemPriceAfterDiscounts": 3.00,
                  "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                  "citrusDiscountAmount": 0.0,
                  "substitutedFor": null,
                  "sellerId": "seller_id_601_64"
                }
              ]
            },
          {
                  "gtin": "9891998566P",
                  "quantity": 3,
                  "regularUnitPrice": 1.00,
                  "totalOrderItemPriceAfterDiscounts": 3.00,
                  "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                  "citrusDiscountAmount": 0.0,
                  "substitutedFor": null,
                  "sellerId": "seller_id_601_64"
                }
              ]
            }
    ]
}
```

Si se realiza correctamente, se devolverá el siguiente objeto:

```http
HTTP/2 200
{
    "orders": [
        {
            "teamId": "a7e5cat7-9964-4ff3-bbb1-94bf9b53a366",
            "customerId": "npc-s243-ir",
            "sessionId": "5cat7-9964-4f",
            "dtmcookieid": "aaa_bbb_e345D",
            "id": "3h30e938-c158-4d78-a0af-b48bbwfrcss4",
            "orderItems": [
                {
                    "regularUnitPrice": 1.00,
                    "citrusDiscountAmount": null,
                    "gtin": "9891998566P",
                    "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                    "quantity": 3,
                    "substitutedFor": null,
                    "totalOrderItemPriceAfterDiscounts": 3.00,
                    "sellerId": "seller_id_601_64",
                },
                {
                    "regularUnitPrice": 1.00,
                    "citrusDiscountAmount": null,
                    "gtin": "9891998566P",
                    "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                    "quantity": 3,
                    "substitutedFor": null,
                    "totalOrderItemPriceAfterDiscounts": 3.00,
                    "sellerId": "seller_id_601_64",
                }
            ],
            "orderDate": "2021-12-02T15:00:00Z",
        }
    ]
}
```

### Sincronización de varios pedidos

Si estás sincronizando varios pedidos, puedes enviar hasta 100 artículos en un lote con cada solicitud. El número de solicitudes que puedes realizar es ilimitado. El orden de la carga útil enviada es el mismo orden que el del resultado devuelto. Esto permite que los datos sigan siendo congruentes con la representación del pedido en tu backend.

```http
POST $BASE_URL/v1/orders HTTP/1.1
accept: application/json
content-type: application/json
Authorization: Basic <API_KEY>
{
    "orders": [
       {
        "customerId": "npc-s243-ir",
        "teamId": "9f48572c-0a5b-4997-9a0e-ed74f4d32dc6",
        "sessionId": "5cat7-9964-4f",
        "dtmcookieid": "DTM_COOKIE_ID",
        "orderDate": "2021-12-02T15:00:00Z",
        "id": "3h30e938-c158-4d78-a0af-b48bbwfrcss4",
        "orderItems": [
            {
                  "gtin": "9891998566P",
                  "quantity": 3,
                  "regularUnitPrice": 1.00,
                  "totalOrderItemPriceAfterDiscounts": 3.00,
                  "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                  "citrusDiscountAmount": 0.0,
                  "substitutedFor": null,
                  "sellerId": "seller_id_601_64"
                }
              ]
            },
        {
      		  "customerId": "rw3-v3ag-ol0",
            "teamId": "a7e5cat7-9964-4ff3-bbb1-94bf9b53a366",
            "sessionId": "2m342-2dfe-0f",
      		  "orderDate": "2021-12-02T15:00:00Z",
      		  "id": "i32dm3e4-c158-43d78-43ww32x-m2ide3e3",
      		  "orderItems": [
            {
                  "gtin": "9891998566P",
                  "quantity": 3,
                  "regularUnitPrice": 1.00,
                  "totalOrderItemPriceAfterDiscounts": 3.00,
                  "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                  "citrusDiscountAmount": 0.0,
                  "substitutedFor": null,
                  "sellerId": "seller_id_601_64"
                }
              ]
            }
    ]
}
```

Si se realiza correctamente, se devolverá el siguiente objeto:

```http
HTTP/2 200
{
    "orders": [
        {
            "teamId": "a7e5cat7-9964-4ff3-bbb1-94bf9b53a366",
            "customerId": "npc-s243-ir",
            "sessionId": "5cat7-9964-4f",
            "dtmcookieid": "aaa_bbb_e345D",
            "id": "3h30e938-c158-4d78-a0af-b48bbwfrcss4",
            "orderItems": [
                {
                    "regularUnitPrice": 1.00,
                    "citrusDiscountAmount": null,
                    "gtin": "9891998566P",
                    "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                    "quantity": 3,
                    "substitutedFor": null,
                    "totalOrderItemPriceAfterDiscounts": 3.00,
                    "sellerId": "seller_id_601_64",
                }
            ],
            "orderDate": "2021-12-02T15:00:00Z"
        },
        {
            "teamId": "a7e5cat7-9964-4ff3-bbb1-94bf9b53a366",
            "customerId": "npc-s243-ir",
            "sessionId": "5cat7-9964-4f",
            "id": "3h30e938-c158-4d78-a0af-b48bbwfrcss4",
            "orderItems": [
                {
                    "regularUnitPrice": 1.00,
                    "citrusDiscountAmount": null,
                    "gtin": "9891998566P",
                    "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                    "quantity": 3,
                    "substitutedFor": null,
                    "totalOrderItemPriceAfterDiscounts": 3.00,
                    "sellerId": "seller_id_601_64",
                }
            ],
            "orderDate": "2021-12-02T15:00:00Z"
        }
    ]
}
```

## Marketplace sellerId

Si estás incorporando vendedores de marketplace, debes sincronizar el `sellerId` cuando corresponda al informar sobre los pedidos. En caso de que el producto adquirido no tenga un `sellerId`, se puede omitir.

{% hint style="danger" %}
**Si no estás incorporando vendedores de marketplace, no necesitas especificar sellerId en el informe de pedidos**
{% endhint %}

A continuación se muestra un ejemplo de un pedido en el que un producto procede de un vendedor de marketplace y otro no es un producto de marketplace:

```http
POST $BASE_URL/v1/orders HTTP/1.1
accept: application/json
content-type: application/json
Authorization: Basic <API_KEY>
{
    "orders": [
       {
        "customerId": "npc-s243-ir",
        "teamId": "9f48572c-0a5b-4997-9a0e-ed74f4d32dc6",
        "dtmcookieid": "DTM_COOKIE_ID",
        "sessionId": "5cat7-9964-4f",
        "orderDate": "2021-12-02T15:00:00Z",
        "id": "3h30e938-c158-4d78-a0af-b48bbwfrcss4",
        "orderItems": [
            {
                  "gtin": "9891998566P",
                  "quantity": 3,
                  "regularUnitPrice": 1.00,
                  "totalOrderItemPriceAfterDiscounts": 3.00,
                  "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                  "citrusDiscountAmount": 0.0,
                  "substitutedFor": null,
                  "sellerId": "seller_id_601_64"
                }
              ]
            },
          {
                  "gtin": "9891998566P",
                  "quantity": 3,
                  "regularUnitPrice": 1.00,
                  "totalOrderItemPriceAfterDiscounts": 3.00,
                  "catalogId": "6adb93d0-7he4-4d4e-9b47-e5d3714c976a",
                  "citrusDiscountAmount": 0.0,
                  "substitutedFor": null,
                }
              ]
            }
    ]
}
```

### Recuperación de la información del pedido

Si deseas verificar la información del pedido dentro de Epsilon Retail Media, realizarás una solicitud GET a la `/orders/` API con el ID del pedido.

```http
GET $BASE_URL/v1/orders/<ORDER_ID> HTTP/1.1
accept: application/json
content-type: application/json
Authorization: Basic <API_KEY>
```

Recuperarás toda la información relacionada con el pedido almacenada en el Epsilon Retail Media sistema.\
En caso de que no se encuentre el pedido, es probable que no se haya ingerido en el Epsilon Retail Media sistema.


---

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