Campaign change history

See who changed a campaign, when they changed it, and what was updated — all from a single tab on the campaign details page.

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How to access change history

The campaign history tab is a tab available on the onsite campaign details page. You can access it by clicking a campaign name, and then navigating to the tab.

You can access the page from:

• The onsite campaign manager as a retailer or supplier

• The onsite performance dashboard as a retailer or supplier

• The bulk edit tool (SPA campaigns only)

• The retailer review page

Once you navigate to the onsite campaign details page, you have to click the change history tab.

You need Campaign edit permission to view change history.

Don't see the tab? You may not have the right permission. Retailer users who are not on the primary retailer team will not see this tab.

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Review changes in the table

The change history table lists every recorded update to the campaign, newest first.

Column	What it shows
Date / time	When the change occurred (in your retailer's time-zone)
User	Who made the change
Action type	What kind of update it was (see below)
Change summary	A brief description of what changed

Action types

Action type	Meaning
Created	The campaign was first created
Draft	A draft version was saved
Submitted	The campaign was submitted for approval
Approved	A retailer approved the campaign
Rejected	A retailer rejected the campaign
Activated	The campaign was turned on
Paused	The campaign was paused
Archived	The campaign was archived
Edited	Campaign settings were updated

If you are a supplier, approve and reject actions may show Retailer team instead of an individual name.

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Types of changes we track

Change history records both status changes (like approvals and pauses) and setting changes (like dates, products, or targeting). Every recorded update appears in the table's Change summary column. Some changes also include field-level before and after values in the detail drawer.

Status and workflow changes

These appear as action types in the table. When a status change also updated campaign settings at the same time, the summary includes both (for example, Approved plus the fields that changed).

What changed	How it appears
Campaign created or submitted	Created or Submitted
Draft saved	Draft
Retailer approved or rejected	Approved or Rejected
Campaign turned on, paused, or archived	Activated, Paused, or Archived
Settings updated without a status change	Edited

Rejection reasons are shown in the detail drawer when a campaign is rejected.

Campaign settings in the change summary

The table summarizes changes across these campaign areas. Wording varies by change type — for example, "Products updated" or "3 products added."

Area	Settings tracked in the summary
Campaign setup	Name, start date, end date, wallet
Products	Products, product groups, catalogs
Targeting	Placement, keywords, negative keywords, audience segments, categories, cross-sell and upsell targeting, product attributes, custom questions
Strategy	Bidding strategy, custom fields, fixed costs
Creative	Banner setup, BannerX setup
Brand page	Brand page configuration

Field-level details in the drawer

When you open Change details, before and after values are available today for:

Area	Fields with before / after values
Campaign setup	Name, start date, end date, wallet
Products	Products, product groups, catalogs

For other areas listed above, the table still notes that something changed, but the drawer shows a message that detailed before/after values for that area are not yet available. Any supported fields from the same change are still shown.

COMING SOON

Field level support is expanding over time. If you see a note that an area is not yet supported, check back after future releases.

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Filter and customize the table

Use the filter bar above the table to narrow what you see:

1. Action type — Show only certain types of changes (for example, Edited or Approved).

2. User — Show changes made by a specific person.

3. Date range — Limit results to a calendar date range.

You can also customize which columns appear using Customize history table.

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View change details

Click a row to open the Change details drawer on the right. The drawer shows:

• When the change happened and who made it

• A Rejection reason (when a campaign was rejected)

• Field-level before and after values for supported campaign areas

Click the same row again, or close the drawer, to return to the full table.

Detail views are not yet available for every type of campaign change. If part of a change is unsupported, the drawer shows a note and still displays any supported fields.

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Tips for success

• Start with filters — Use action type and date range to find approval events or recent edits quickly.

• Check rejections in the drawer — Rejected campaigns include the retailer's reason directly in the detail view.

• Use sort columns — Click column headers to sort the table (for example, by user or action type).

• Refresh after edits — If you just saved a change elsewhere and don't see it yet, reload the page or revisit the tab.

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Troubleshooting & support

Issue	What to try
Change history tab is missing	Confirm you have campaign edit permission.
No rows appear	The campaign may not have any recorded changes yet, or your filters may be too narrow. Reset filters and try again.
User shows as Unknown	The person who made the change may no longer be on the team, or their account could not be matched.
Drawer won't open for a row	Some rows (for example, status-only updates with no field details) don't have expandable details.
Recent edit not listed	Reload the page. If it still doesn't appear, contact support — the change may still be processing.

For help, contact your Epsilon Retail Media representative or use the Support tab within the platform.