> For the complete documentation index, see [llms.txt](https://help.citrusad.com/retail-media-interface/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.citrusad.com/retail-media-interface/brand-page-creation-and-editing/brand-pages-frequently-asked-questions.md). # Brand Pages Frequently Asked Questions ### Getting Started #### How is access to Brand Pages controlled? Once the platform is live, Brand Pages functionality is automatically available to all brands. There is no requirement to enable access on a per-brand basis. Before a brand publishes its first Brand Page, a notification prompts the brand to contact the retailer for authorization. This ensures that retailers maintain full visibility and control over which brands are permitted to go live. If an unauthorized brand creates a Brand Page, the retailer team should reject the submission through the standard approval workflow and follow up with the brand directly outside the platform. ### Approvals and Publishing #### How does the approval process work? Brand Pages follow the same approval process as all other campaign types. Submitted pages appear in the standard review queue and are reviewed by the retailer team. #### When does a Brand Page go live after approval? Approved Brand Pages go live immediately, provided they are within their defined serving period. No additional publishing step is required. #### Where can I find guidance on creating and managing Brand Pages? Comprehensive documentation is available in the **Creating and Editing Brand Pages** guide: [Creating and Editing Brand Pages](https://help.citrusad.com/retail-media-interface/brand-page-creation-and-editing/creating-and-editing-brand-pages) ### Templates #### How can a brand change or upgrade the template used for an existing Brand Page? To use a different template, the brand must create a new Brand Page using the desired template. The existing Brand Page URL may be reused, provided the previous page is no longer within its serving period or has been disabled. #### How is template access managed? Template access is tied to catalog access. Any team with access to a specific catalog can automatically view and use all templates associated with that catalog. No additional configuration is required. ### Reporting and Analytics #### What metrics are currently available for Brand Pages? The full list of available metrics is documented in the **Brand Page Reporting** guide: [Brand Page Reporting](https://help.citrusad.com/retail-media-interface/advertiser-reporting/brand-page-reporting) #### What additional reporting capabilities are planned? The following enhancements are currently in development: * Add-to-cart events * Video metrics * Reach metrics Additional updates will be communicated as these features become available. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.citrusad.com/retail-media-interface/brand-page-creation-and-editing/brand-pages-frequently-asked-questions.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.