Managing email notifications
Manage which recipients receive email notifications for your team.
Notification emails use your retailer's branding in addition to Epsilon's and are sent in your namespace's default language.
To enable notifications: go to Teams → [team name] → Email Notifications, turn on the notification types you need, and add subscriber email addresses.
This page covers team-level email notifications. For the full overview of in-UI and email alerts, see Platform Notifications.
Manage email notifications
Go to Settings → Teams.
Select your team.
Open Email Notifications.
Enable or disable the notification types your team receives:
Campaign approval — Emailed when a campaign is approved.
Campaign rejection — Emailed when a campaign is rejected.
Low wallet balance — Emailed when a wallet drops below a set threshold.
For low wallet balance notifications, set the balance threshold and reminder frequency.
Use the recipient table to see who is currently receiving notifications.
Open the action menu on a recipient to edit their preferences or stop sending them notifications.
Select Add recipients to add a team member or a custom email address, such as a finance contact for wallet balance alerts.
Choose which notification types that recipient should receive.
How recipients work
You can send email notifications to:
Team members already in the platform
Custom email addresses outside the platform
Available notification types depend on your retailer's configuration, so your team may not see every option listed above.
Guided tour
Take a guided tour below to see step-by-step how easy it is:
Last updated