# Welcome to the new Epsilon Retail Media Platform

The Epsilon Retail Media Platform has been completely redesigned to deliver a faster, smarter, and more intuitive experience for advertisers and retail teams. Built from the ground up based on user feedback, the new interface simplifies campaign management, enhances reporting, and streamlines workflows, so you can focus on driving results with a seamless experience.

Want a quick tour of what's new? Take a look below by clicking the **Next** button. Alternatively, view it in full screen [here](https://epsilon.storylane.io/share/oxdor4fxi5co?).

{% embed url="<https://epsilon.storylane.io/share/oxdor4fxi5co>?" fullWidth="true" %}

You can also view more tours like this across all key functionality at our [**Demo Hub**](https://epsilon.storylane.io/hub/demo-hub).

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### New & Exciting Benefits

#### Unified Platform Experience

* **All-in-One Hub:** Campaign creation, reporting, and wallet management are now integrated into one streamlined interface.
* **Single URL and Login**: Seamlessly switch between retailers and teams you have access to.

#### Smarter Campaign Creation

* **Redesigned Campaign Wizard**: Jump between stages when editing, preview banners in real time, and use visual indicators to guide setup.
* **Banner X Builder**: Rebuilt with a new side-by-side editor to make it easier and faster to manage creative. You can also create shoppable and video banners more easily for integrated retailers.
* **Streamlined Targeting**: Bulk keyword pasting and faster keyword management for more effective targeting.

Want to learn more about the wizard? [Take a guided tour](https://epsilon.storylane.io/share/gdte8us969li?) or review the knowledge articles.

#### Efficient Campaign Management

* **Bulk Actions**: Pause, activate, archive, and update campaigns in bulk with more actions coming soon!
* **Quick Edits**: Update campaign names, flight dates, and budgets directly from the campaign manager.
* **One-Click Copy**: Easily copy key campaign parameters to your clipboard.

Want to learn more about how easy it is to manage campaigns? [Take a guided tour](https://epsilon.storylane.io/share/wvtgembldx8o?) or review the knowledge articles.

#### Advanced Wallet Management

* **Wallet Dashboard**: View daily limits, projected end dates, and balance trends.
* **Activity History**: Track top-ups and debits with full visibility.
* **CSV Export**: Export wallet data for external reporting and analysis.

Want to learn more about the new wallet manager? [Take a guided tour](https://epsilon.storylane.io/share/gm3kxt6wjcra?) or review the knowledge articles.

#### Enhanced Reporting & Insights

* **Integrated Reports**: Access keyword match reports, product performance, and campaign-level insights directly in the UI.
* **Team Performance Dashboards**: View campaign impact, brand HALO effects, and in-store sales metrics.
* **Managed Service Reporting**: Offsite reporting is now available in a standardized format.

Learn all about our new and improved reporting in the Reporting section of our [Demo hub](https://epsilon.storylane.io/hub/demo-hub), or take a look through the knowledge base.

***

### Stay Updated

The platform is currently in beta, with new features released weekly. Visit the Release Notes and What’s New sections to stay informed about the latest updates.

Need help? Contact our support team at <support@citrusad.com> or visit our [Support Portal](https://citrusad.service-now.com/csm).

## Key Links

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td>Stay informed about the latest features and enhancements.</td><td><a href="release-notes/platform-and-ui-release-notes">platform-and-ui-release-notes</a></td><td><a href="https://19206235-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmxYbXHcdDvQ7toxAu8ql%2Fuploads%2FHDvZFXK6OtGQ7V3uL1gx%2FRelease%20(1).png?alt=media&#x26;token=910f9134-eec2-4790-b2d8-4a14b7427af2">Release (1).png</a></td></tr><tr><td>Check out some of the newest features available exclusively in the interface.</td><td><a href="whats-new/whats-new">whats-new</a></td><td><a href="https://19206235-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmxYbXHcdDvQ7toxAu8ql%2Fuploads%2F60ezQhMOkSxATpBIu7Nu%2FNew%20(1).png?alt=media&#x26;token=74101573-7e34-4fa0-8b99-fd38cde220a5">New (1).png</a></td></tr><tr><td>Find out which features are available, supported, or coming soon.</td><td><a href="feature-availability-and-support">feature-availability-and-support</a></td><td><a href="https://19206235-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmxYbXHcdDvQ7toxAu8ql%2Fuploads%2F7ofSzX71ZFuRMeMbuiEG%2FAvailability%20(1).png?alt=media&#x26;token=a9a96126-d280-45b6-b1b6-16ecab5734eb">Availability (1).png</a></td></tr><tr><td>Contact Support</td><td><a href="https://citrusad.service-now.com/csm">https://citrusad.service-now.com/csm</a></td><td><a href="https://19206235-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmxYbXHcdDvQ7toxAu8ql%2Fuploads%2FsL56LSvckCiSI3xxjj08%2FSupport%20(1).png?alt=media&#x26;token=93519865-f647-489d-aada-d10f912d7091">Support (1).png</a></td></tr></tbody></table>


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